Privacy Policy
Hypdlabs Food Private Limited • Website: www.desikoncept.in
We are Hypdlabs Food Private Limited, a brand built on creator/influencer innovation, driving retail sales by uniting brands, creators, and consumers through the power of distributed original content. The platform and all its derivatives are owned and operated by Hypdlabs Food Private Limited (the “Company” or “Hypdlabs Food”). The terms “we,” “our,” “ours,” and “us” used below refer to the Company. This Privacy Policy explains how Hypdlabs Food collects, uses, discloses, and otherwise processes personal information in connection with our services, including our branded services, network of websites, related content, platforms, services, products, applications, and events we provide (collectively, the “Services”).
Please note that our Privacy Policy is subject to change without notice. We encourage you to check back regularly at our website. By accessing or using this platform, you agree to accept the terms of this Privacy Policy and the platform's Terms of Use, and expressly consent to the use and disclosure of your personal information as described herein.
"Personal Information" refers to any information that identifies or can be used to identify, contact, or locate the person to whom such information pertains, including, but not limited to, name, address, phone number, fax number, email address, financial profiles, identification number, credit card information, etc.
1. Personal Information Collected
By agreeing to this Privacy Policy, you authorize us to collect, store, and use the information you provide on our platform. We collect the following types of information:
- Information you enter into the platform, including your name, address, contact number, email ID, chat history, and other information.
- Information collected via cookies installed on your device.
- IP address of your computer, the server from which you access our platform, details of your web browser and operating system, or details of the mobile device you use to access our platform, along with the date and time.
- Information about the users, pages, accounts, groups you are connected to, and how you interact with them on the platform.
- Information about the types of content you engage with, the platform features you use, the people or accounts you follow and interact with most often, and who follows you.
2. Purpose of Collection and Usage of Information Collected
We use personal information to provide the services you request. Where we use your personal data for marketing purposes, we will give you the opportunity to opt out. We use your personal information to:
- Improve the customer experience.
- Resolve disputes and troubleshoot problems.
- Promote secure services.
- Raise funds and measure consumer interest in our products and services.
- Notify you about online and offline offerings, products, services, and updates.
- Learn about your preferences and detect errors, fraud, and other criminal activities.
- Enforce our Terms of Use and conduct market research.
3. Disclosure of Information
Some of your information may be shared with third parties who need access to perform their respective duties and meet your needs. You expressly consent and agree to the disclosure of such information. We do not allow unauthorized individuals or entities to use any information that we may collect from you through this platform.
However, we are not responsible for information collected, shared, or used by other third-party websites based on your browser settings. We reserve the right to disclose your personal information without notice to comply with a subpoena, court order, or other legal processes.
We may share aggregate information, such as demographics and website usage statistics, with sponsors, advertisers, or other third parties without exposing personally identifiable information.
If you contact us via chat or email, we reserve the right to use your email address for marketing purposes. You may unsubscribe from such communications at any time.
4. Security Precautions
We use reasonable security practices and procedures to protect your personal information from unauthorized access, disclosure, loss, or misuse. You can use our secure servers whenever you access your account information.
However, by using the platform, you accept the security implications of data transmission over the Internet and World Wide Web, which cannot always be guaranteed to be completely secure. Users are responsible for ensuring that their login credentials and account passwords are protected.
5. Data Retention
We will not store your personal data for longer than necessary for the purpose for which it was collected or as required by applicable law. If we have a legal obligation to retain the information, we may retain it to comply with record retention obligations, prevent fraud, enable Hypdlabs Food Private Limited to exercise its legal rights, defend against legal claims, or achieve any other legitimate purpose.
We may continue to retain your data in an anonymous form for analytical and research purposes.
6. Links to Other Sites
Our platform contains links to other websites that may collect personal information about you. Hypdlabs Food Private Limited is not responsible for the privacy practices or the content of those linked websites.
7. Withdrawal of Consent
You can withdraw your consent to the collection of personal data at any time by emailing us at hello@desikoncept.com. If you withdraw your consent, we reserve the right not to provide the service for which the information was requested.
8. Modifying Your Information
You can check and change your personal information by emailing us at hello@desikoncept.com.
9. Cookies
A cookie is a small piece of information stored on your computer by your browser. Cookies are used to record various aspects of your visit and provide uninterrupted service. We do not use cookies to store personal information for third-party purposes.
We use first-party and third-party cookies to help us understand how your ad impressions, other uses of our advertising services, and your interactions with those ad impressions and ad services relate to your visit to our site.
You can refuse cookies if your browser allows it, but doing so may prevent you from using certain platform features. Additionally, you may encounter cookies or similar devices placed by third parties on certain pages which we cannot control.
10. Grievance Redressal
If you have any complaints or grievances, please contact our grievance officer at hello@desikoncept.com.
11. Queries
If you have any concerns, questions, or complaints regarding the collection or use of your personal information pursuant to this Privacy Policy, please contact us using the contact information above.